IT & Help Desk

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Customer Service Management
$ 4.5/user/month
$ 13.5 - Billed Quarterly
Workflow
 Multiple workflow
Cases/Complaints
 Add cases
 Assign cases
 Update stage of cases
Tasks
 Assign tasks on cases
 View pending tasks
Integration with Cloud calling
 View call details
 Recordings
Dashboard
 Status of Cases

Workflow
 Multiple workflow
Cases/Complaints
 Add cases
 Assign cases
 Update stage of cases
Tasks
 Assign tasks on cases
 View pending tasks
Integration with Cloud calling
 View call details
 Recordings
Dashboard
 Status of Cases
Office Asset
Management (Add On)
$ 2.5/user/month
$ 7.5 - Billed Quarterly
Office Asset Management
 Vendor Management
 Assets database
 Allocation of Assets
 Cost Analysis

Office Asset Management
 Vendor Managemen
 Assets database
 Allocation of Assets
 Cost Analysis
Customer Service Management
$ 3.5/user/month
$ 37.5 - Billed Yearly
Workflow
 Multiple workflow
Cases/Complaints
 Add cases
 Assign cases
 Update stage of cases
Tasks
 Assign tasks on cases
 View pending tasks
Integration with Cloud calling
 View call details
 Recordings
Dashboard
 Status of Cases

Workflow
 Multiple workflow
Cases/Complaints
 Add cases
 Assign cases
 Update stage of cases
Tasks
 Assign tasks on cases
 View pending tasks
Integration with Cloud calling
 View call details
 Recordings
Dashboard
 Status of Cases
Office Asset
Management (Add On)
$ 1.5/user/month
$ 13.5 - Billed Yearly
Office Asset Management
 Vendor Managemen
 Assets database
 Allocation of Assets
 Cost Analysis

Office Asset Management
 Vendor Managemen
 Assets database
 Allocation of Assets
 Cost Analysis
 *Above price is applicable for minimum 20 employees and minimuum billing is INR 1500 per month.
 *Local taxes (VAT, GST, etc) will be charged in addition to the prices mentioned.
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Have any Queries ?
Frequently Asked Questions

You get access to all the features available in the Standard plan. Have a question or simply want to talk? Reach out to us via email, chat or phone.

You can upgrade anytime. For downgrade, you need to complete the subscription term.

You, of course. It’s your data after all. We want you to use TrackOlap, because you love using it, not because we have held your data “hostage”. You can export all your data reports whenever you want.

We accept all major credit cards for online payment. If you’d like us to accept any form of offline payment, please get in touch with us at sales@trackolap.com

Yes, you just need to send us a note with your requirements and questions at sales@trackolap.com. You will hear back from us within 24 hours.

We take data security very seriously. All customer data is securely stored in mulitple world renowned data centers, and the network design ensures no unauthorized access. All web interactions are encrypted through SSL.

You’ll be notified when that happens. You can choose to upgrade if that works for you. Otherwise, we will contact you and discuss the possible options to meet your business goals. The best option may not necessarily be an upgrade.
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