To Instantly Serve Your Customers. Use Finest Customer Service
Cater to your customers' every need without any delay and elevate customer experience level in your
workplace with TrackOlap. We help you serve your customers with utmost care and perfection.
Fast and simple solution
No learning curve
Easy to use
Build better relationships with your customers
What is the TrackOlap IT & Helpdesk solution?
TrackOlap IT & Helpdesk solution is designed to enhance the overall
customer experience. Our platform provides businesses with customer services management and asset
management suites to improve customer/employee engagement across all communication channels. We
empower organizations to instantly handle technical queries of their users.
Here's how TrackOlap IT & Helpdesk solution can help you :
Assign tickets to the right team members
Resolve tickets with the fast internal communication
Improve customer experience
Ability to provide technical assistance from anywhere
TrackOlap IT & Helpdesk designed to convert support issues and requests into tickets
so assigned employees can resolve tickets on priority.
How Can TrackOlap IT & Helpdesk Help?
TrackOlap IT & Helpdesk solution will provide full support to improve internal customer service
workflow to enhance customer experience.
TrackOlap IT & Helpdesk solution will provide full support to improve internal customer service workflow
to enhance customer experience.
Create a workflow for Customer service
Easily assign customer service tickets to the right person and follow up ticket resolution
status to handle customer queries on the spot.
Integrated cloud calling
Add cases for every complaint
Create a case for every customer complaint to ensure that you can solve customer problems as
fast and effectively as possible.
Monitor customer handling
Set timelines for cases
Assign the cases to employees
TrackOlap dashboard allows you to assign tickets to the right employee and monitor the progress
in real-time for effective customer services.
Manage all the office assets
Ability to manage all office assets department-wise in proper categories to eliminate asset
wastage and mismanagement.
Search the asset holder
Search the asset holder
Add asset categories
Allocation of assets
We can help you instantly find your office assets and organize them in a systematic manner for
quick access at the time of need.
Lost or repaired assets
Now get start from our different types of Plans which
suits your business
Customer Service Management
Office Asset Management
*Billing should be on the basis of Quaterly or Yearly, for proper details click on the button below
Office asset management software helps to keep a record of all your purchased or rented
office assets. It can align asset costs to services so you can acquire the right resources
within your budget.
Customer service management software is bundled with the technologies that companies can use
to manage and analyze customer interactions and data throughout the customer lifecycle. It
helps to address customer complaints instantly to enhance the customer experience.
Providing high-quality customer services is the end goal of every business organization that
can be easily managed with IT & Helpdesk solutions. It allows companies to serve their
customers with fast and accurate services while aligning all internal affairs and assets.
Yes, our IT & Helpdesk solutions are simple to understand due to intuitive interface and
graphics. But, if you need any help, you can book a free demo anytime.
Everyone. Our software can easily scale up or down as per your business needs. Therefore,
from small to large teams, anyone can use our software.
Still have any Queries ?
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