Healthcare Field Force Software That Proves Every Visit

Healthcare field force management software plans, tracks and reports the work of healthcare employees who operate outside the office: medical representatives, sales officers, phlebotomists, home-care staff and service engineers. TrackOlap covers beat planning, field attendance, GPS tracking, visit verification, tasks, expenses and reporting in one mobile app and web dashboard.

Pharmaceutical companies, diagnostic and pathology labs, medical device and equipment companies, hospital and clinic chains, home healthcare providers and healthcare distributors use it. Any healthcare business whose revenue or service delivery depends on people visiting doctors, chemists, hospitals or patients' homes benefits from it.

In TrackOlap a visit can be closed only when the employee is within a set radius of the customer's saved location. The check-in records time, GPS position and photo evidence, and each visit is marked verified or unverified against the employee's location trail, so reported calls can be checked against actual movement.

After punch-in, the TrackOlap mobile app refreshes each active field employee's location about every 30 seconds and lets managers replay the day's journey on a map. Location is tracked only while the employee is on duty; tracking stops at punch-out.

Yes. Managers build beat plans by territory, customer type and visit frequency, assign them to representatives and see planned versus completed visits each day. Field staff open the day's route on their phone with doctors, chemists, stockists or hospitals in visiting order.

Field employees photograph their vehicle odometer at punch-in and punch-out. TrackOlap calculates claimed kilometres from the two readings, fills the figure into the expense claim automatically as a non-editable value with the photos attached, and flags claims for review when the amount or kilometre variance crosses your thresholds.

Yes. Visit and task forms accept input in English and Hindi. Administrators decide for each form whether text fields allow English only or English plus Hindi, and the app blocks submission of unsupported input, so reports stay readable for head office.

TrackOlap combines a selfie face match at punch-in with approved geofences and the employee's registered phone. Attendance is accepted only when the face, location and device all match, which removes buddy punching and attendance marked from home.

Dashboards show attendance, distance travelled, planned versus completed visits, visit duration, customer coverage, tasks closed, orders or leads captured, expenses and target achievement by employee, territory and region. Reports can be scheduled, exported and shared with regional and national managers.

No. TrackOlap manages field staff and their visits; it is not an electronic medical record and does not need clinical records to work. Data is hosted in India, protected by ISO 27001:2022-certified security and role-based access, and every edit is logged, supporting obligations under the Digital Personal Data Protection Act, 2023.

Yes. TrackOlap offers APIs and webhooks to create customers, leads and tasks from your systems and to push visits, form data and status changes back. Ready integrations include Keka, greytHR, zingHR, Google Sheets, Exotel and CallerDesk.

A generic CRM stores accounts and deals. Healthcare sales force automation also runs the field day itself: who is on duty, which beat they are covering, whether each visit was physically made, what was discussed and what the trip cost. TrackOlap combines both in one platform.

Most teams begin with a pilot in one territory or business unit. TrackOlap's team configures forms, beats, geofences and dashboards, trains managers and field staff, and then extends the rollout region by region. A 7-day free trial is available before you commit.