Plan Call Cycles and Daily Routes
Every customer and site sits on one map. Build weekly or monthly beat plans, also called call cycles, and give each rep an optimised daily route. Reps spend more time with customers and less time on the road.
TrackOlap for South Africa
Field Force Management Software for South African Businesses
Plan visits, verify field activity and track team performance across South Africa with one connected platform.
Trusted by 2000+ companies to run their field operations on one platform.
What Is TrackOlap and How Does It Help Field Teams?
TrackOlap is a field force management platform that helps South African businesses plan, track and verify the work of their field teams. Sales reps, technicians, security officers, delivery drivers and agents use the mobile app to check in with GPS, complete tasks and forms, capture photos and log expenses. Managers see every visit live on a web dashboard.
- Field force management and sales force automation in one platform
- Android and iOS apps, plus a web dashboard for managers
- Face-verified GPS attendance, beat planning and live tracking
- Tasks, digital forms, leads, orders and expense claims
- Location tracked only between check-in and check-out
- Role-based access and ISO 27001:2022 certified security
One app for field teams. One dashboard for managers.
Available on Android, iOS and web
Trusted by 2000+ companies to run their field operations.
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Core Capabilities
Plan, Track and Verify Every Field Day
From city offices and warehouses to remote sites, your team covers a lot of ground. TrackOlap gives every field worker one app for the whole day, whatever your industry.
How TrackOlap Works
From planning the route to improving it: Four Simple Steps.
Step 01 · Plan
Plan Visits, Jobs and Routes
Load your customers, sites or delivery points, set beat plans for visits and jobs, and assign an optimised route to each team member.
Key Capabilities
- Customer and Site Lists
- Beat Plans and Call Cycles
- Optimised Routes
- Team Assignments
Step 02 · Execute
Check In and Complete the Work
Your team checks in with GPS at every stop, completes tasks, forms and photos, and logs expenses in the app.
Key Capabilities
- Face-Verified Check-In
- Tasks and Digital Forms
- Geo-Tagged Photos
- Expense Logging
Step 03 · Verify
See Every Visit as It Happens
Managers see every visit, job and delivery live on the dashboard, with missed or late ones flagged.
Key Capabilities
- Live Location Map
- Visit Status
- Missed Visit Alerts
- Route History
Step 04 · Improve
Improve Routes, Staffing and Targets
Reports on attendance, time on site, distance and results show where to improve routes, staffing and targets.
Key Capabilities
- Attendance Reports
- Time on Site
- Distance Reports
- Performance Dashboards
Built for South Africa
Built for How South African Field Teams Work
Works When the Signal Doesn't
Rural routes and network outages won't stop the day. Check-ins, photos, forms and orders save on the phone and sync automatically when the connection returns.
Employee Privacy, Protected
Location is tracked only between check-in and check-out, and role-based access keeps employee data with the people who need it. You decide what is collected and why.
Connects to Your Systems
API access and structured data exports let customer, order and attendance data move between TrackOlap and your ERP, CRM, accounting and HR software.
One App, Every Device
Field staff use the TrackOlap app on Android and iOS smartphones, and managers use the web dashboard in a modern browser. Contact our team for pricing.
See Your Whole Field Team's Day in One View
Book a free demo to see how TrackOlap plans, tracks and verifies field work for your team.
Benefits for Every Industry With a Field Team
Whatever your team does outside the office, TrackOlap adapts to how you work.
FMCG
Run daily retail beats across distributors, kirana stores and modern trade.
- Distributor Coverage
- Kirana Store Visits
- Modern Trade Beats
- Daily Route Planning
Banking and Financial Services
Plan branch visits, lead sourcing, collections and field verification.
- Branch Visit Plans
- Lead Sourcing Routes
- Collection Beats
- Field Verification
Insurance
Coordinate agent servicing, policy renewals and on-ground claim verification.
- Agent Service Routes
- Renewal Visits
- Claim Verification
- Territory Coverage
Agriculture
Reach retailers, dealers and farmers across rural territories, even with limited connectivity.
- Rural Territory Planning
- Dealer Coverage
- Farmer Visits
- Offline Execution
Healthcare
Coordinate sample-pickup rounds, clinic visits and laboratory coverage.
- Sample Pickup Routes
- Clinic Visit Plans
- Lab Coverage
- Time-Stamped Visits
Construction and Infrastructure
Gain real-time control over site teams, contractors and multi-project operations.
- Site Attendance
- Multi-Site Visibility
- Contractor Tracking
- Progress Updates
Staffing and recruitment
Plan client-site visits and on-ground candidate verification.
- Client-Site Routes
- Candidate Verification
- Territory Allocation
- Visit Reporting
Education
Organise admission, outreach and campus teams with structured visits, tasks and measurable performance.
- Counsellor Tracking
- Campus Visits
- Admission Follow-Ups
- Performance Reports
IT and SaaS
Coordinate implementation, support and remote teams while improving time visibility and project execution.
- Project Monitoring
- Remote Attendance
- Task Tracking
- Productivity Reports
Media
Keep reporters, production crews and distributed media teams aligned across projects, shifts and locations.
- Project Tracking
- Remote Attendance
- Task Monitoring
- Performance Analytics
Telecom
Coordinate technicians and service crews while tracking every job, SLA and customer site visit.
- Job Assignment
- Technician Tracking
- SLA Alerts
- Proof of Service
Real Estate
Coordinate property visits, site inspections, broker activity and customer follow-ups across every project.
- Site Visit Tracking
- Property Inspections
- Broker Coordination
- Customer Follow-Ups
MFI
Coordinate loan officers and collection agents across rural territories with verified customer visits and repayment activity.
- Borrower Visit Verification
- Collection Tracking
- Rural Route Planning
- Field Activity Reports
NBFC
Manage field verification, loan servicing and collection operations with an auditable record of every customer interaction.
- Field KYC Verification
- Collection Visits
- Agent Tracking
- Compliance Reports
Plywood
Manage dealer visits, sales representatives, orders and territory activity across the plywood distribution network.
- Dealer Visit Tracking
- Territory Management
- Order Follow-Ups
- Sales Reporting
HVAC
Coordinate installation, inspection and service teams while tracking every job, site visit and maintenance request.
- Service Job Assignment
- Technician Tracking
- Site Visit Proof
- Maintenance Reports
Retail
Coordinate store visits, audits, merchandising and inventory follow-ups across every outlet and region.
- Store Audits
- Outlet Visit Tracking
- Merchandising Checks
- Regional Reporting
Manufacturing
Coordinate plant, distributor and service teams with structured tasks, visits and operational reporting.
- Plant Inspections
- Distributor Visits
- Service Workflows
- Operational Reports
Pharmaceuticals
Manage medical representatives, doctor visits, sample distribution and territory execution with real-time visibility.
- Doctor Visit Logging
- MR Tracking
- Sample Distribution
- Territory Reports
Automobile
Manage dealership visits, test drives, service activity and channel execution across sales territories.
- Dealership Visits
- Test-Drive Follow-Ups
- Service Workflows
- Territory Reporting
Employee Tracking and Data Privacy
Under South Africa's data protection law, an employee's location is personal information. It should be collected for a clear, lawful purpose, with employees told what is collected and why, and kept secure. TrackOlap gives you the controls to support this.
Location is tracked from check-in to check-out, never outside working hours.
Only authorised managers see location and employee data.
Employee consent is recorded, with configurable data retention.
Certified information security, with data encrypted in transit and at rest.
TrackOlap provides controls that support your own data protection obligations. It does not replace legal advice for your situation.
Explore TrackOlap Features
Everything your field team needs, in one platform.
Attendance & Leave Management
Face-verified, geo-fenced check-ins with live location while on duty.
Explore MoreBeat Planning Software
Recurring beat plans with optimised daily routes for every rep.
Explore MoreLive Location Tracking
Live location, route history and reports on attendance, visits and distance.
Explore MoreExpense Management
Odometer capture and receipt photos for faster, accurate reimbursement.
Explore MoreIntegrations
Connect TrackOlap With the Tools You Already Use
Connect lead sources, calling, customer communication, HR, payroll, spreadsheets and scheduling in one sales workflow without manual exports.
View All Integrations
Give Your Field Team One App for Every Visit
Plan, verify and grow your field operations with TrackOlap. Book a demo with our team.
Book a Free Demo
See TrackOlap set up around your routes, sites and team structure.
Talk to Our Team
Get answers on features, setup and pricing for your field team.
Request a Call
See TrackOlap Live
Watch a field day planned, checked in, verified and reported on one screen.
Frequently Asked Questions
Look for GPS attendance and check-ins with photo proof, task and route planning, digital forms, offline use in low-coverage areas and strong privacy controls. TrackOlap combines these in one mobile app for field teams and one web dashboard for managers.
Beat planning means deciding which customers or sites each team member visits, and on which days. In South Africa it is often called a call cycle. TrackOlap builds beat plans by area, assigns them to the team and shows whether every planned visit happened.
Location tracking is generally possible when it follows data protection law. Employers need a legitimate business purpose, should tell employees what is collected and why, limit tracking to working time and keep the data secure. TrackOlap's controls support this, but take legal advice for your specific situation.
Any business with staff working away from the office can use TrackOlap. That includes FMCG and distribution, logistics and courier, private security, field services, pharmaceutical sales, insurance and financial services, and manufacturing and construction.
TrackOlap makes proxy attendance much harder. Team members check in with face verification inside a geo-fence around their site, and managers see every check-in with its time and location, so attendance is tied to the right person in the right place.
Yes. The app saves check-ins, photos, forms and orders on the phone when there is no signal and syncs them automatically once the connection returns, which suits rural routes and network outages.
Team members photograph the odometer at the start and end of each day, so fuel and mileage claims are based on the distance travelled. Claims and receipts are submitted in the app and approved online, so reimbursements move faster.
TrackOlap is priced per user per month, with plans based on team size and features. Contact our team for pricing, or book a demo for a quote that fits your field team.
Field staff use the TrackOlap app on Android and iOS smartphones, and managers use the web dashboard in any modern browser.
Yes. TrackOlap connects with ERP, CRM, accounting and HR systems through API access and structured data exports, so customer, order and attendance data stays in sync without double entry. Contact our team to confirm the systems you use.
Getting started means loading your users and locations, setting schedules and inviting your team to the app. Timelines depend on team size and setup, and our team will share an onboarding plan during your demo.
Demo
at free of cost
