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TrackOlap for the UAE

Field Force Management Software for Businesses in the UAE

Know where every visit, job and delivery stands, from Downtown Dubai to Musaffah and across all seven emirates. One simple app for your field team, one live dashboard for every manager.

What Is TrackOlap and How Does It Help Field Teams?

TrackOlap is a field force management platform that helps businesses in the United Arab Emirates plan, track and verify the work of their field teams. Sales executives, merchandisers, technicians, security guards, delivery drivers and property consultants use the mobile app to check in with GPS, complete tasks and digital forms, capture photos and submit expenses. Managers follow every visit live on a web dashboard, whether the team works in Dubai, Abu Dhabi, Sharjah or the Northern Emirates.

  • Field force management, employee tracking and sales force automation software
  • Android and iOS apps, plus a web dashboard for managers
  • All seven emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah
  • Face-verified GPS attendance, journey plans, live tracking and route optimisation
  • Tasks, digital forms, leads, orders and expense claims with odometer capture
  • Location tracked only between check-in and check-out
  • Role-based access, consent for face verification, and data export and deletion

One app for field teams. One dashboard for managers.

Available on Android, iOS and web

Google Play App Store

Trusted by 2000+ companies to run their field operations.

Tell Us Your Queries,
We are here to assist you

See how TrackOlap can plan, track and verify your field team's work across the emirates.

Core Capabilities

Plan the Day, Track the Work, Verify the Results

Manage planning, attendance, tasks, sales and expenses in one app for field teams across the UAE.

Beat Plans and Optimised Routes

Pin every customer, outlet and site on one map, even when the address is only a building name or a landmark. Build weekly or monthly beat plans, widely known in the UAE as journey plans, and give each team member an optimised daily route with fewer kilometres between stops.

TrackOlap journey plan in Dubai with four planned visits on an optimised route

How TrackOlap Works

From planning the route to improving results: Four Simple Steps.

Step 01 · Plan

Plan Visits, Jobs and Routes

Upload your customers, outlets and sites across the emirates, set beat plans for visits and jobs, and give each team member an optimised route.

Key Capabilities

  • Customer, Outlet and Site Lists
  • Journey Plans
  • Optimised Routes
  • Team Assignments
TrackOlap route planner in Dubai with today's assignments and an optimised three-stop route

Step 02 · Execute

Check In and Complete the Work

Your team checks in with GPS at every stop, completes tasks, forms and photos, and submits expenses from the app.

Key Capabilities

  • Face-Verified Check-In
  • Tasks and Digital Forms
  • Geo-Tagged Photos
  • Expense Submission
Face-verified GPS site check-in in Business Bay, Dubai, with the task, form, photo and expense completed in the TrackOlap app

Step 03 · Verify

See Every Visit as It Happens

Managers follow every visit, job and delivery live, with missed or late ones flagged on the dashboard.

Key Capabilities

  • Live Location Map
  • Visit Status
  • Missed Visit Alerts
  • Route History
TrackOlap live visit monitor in Dubai showing completed, in-progress and late visits with a GPS-verified visit

Step 04 · Improve

Sharpen Routes, Staffing and Targets

Reports on attendance, time on site, distance and results show where to sharpen routes, staffing and targets.

Key Capabilities

  • Attendance Reports
  • Time on Site
  • Distance Reports
  • Performance Dashboards
TrackOlap performance overview with attendance, time on site, distance, completed visits and next week's plan

Built for the UAE

Built for How UAE Field Teams Work

Field work in the UAE means summer heat, Ramadan hours, multinational teams, long drives between emirates and clear rules on data and pay. TrackOlap is ready for each of them.

01 · SUMMER HEAT

Planned Around the Summer Heat

MoHRE bans work under direct sun and in open areas from 12:30 pm to 3:00 pm, 15 June to 15 September. Plan outdoor visits, deliveries and jobs around the midday break, with time-stamped check-ins recording when and where work took place.

Summer visit schedule in TrackOlap planned around the 12:30 to 3:00 pm midday break

02 · RAMADAN HOURS

Ready for Ramadan Hours

Private sector working hours are reduced by two hours a day during Ramadan. Location is tracked only between check-in and check-out, so shorter shifts are covered automatically and reports show the hours actually worked.

Ramadan shift in TrackOlap from 9:00 am to 3:00 pm, with tracking ending at check-out

03 · MULTINATIONAL TEAMS

One Simple App for a Multinational Team

UAE field teams bring together many nationalities and languages. The app keeps every step simple, from check-in to expense claim, so new joiners can use it from their first day.

Multinational UAE field team using the simple TrackOlap app

04 · OFFLINE SYNC

Works Where the Signal Drops

Signal still fades in basements, underground car parks, warehouses and on desert and mountain roads. Check-ins, photos and forms save offline and sync automatically once the connection returns.

Check-in, photo and form saved offline in the TrackOlap app and synced when the connection returns

05 · FIELD SAFETY

Safer Days in the Field

Extreme heat, long highway drives and remote sites carry real risks. One tap on the SOS button shares a team member's live location with their manager, so help can be arranged straight away.

SOS button in the TrackOlap app sharing a field employee's live location in Dubai with their manager

06 · PAYROLL AND ERP

Connected to Payroll, ERP and CRM

Verified attendance moves to your HR and payroll software, so salaries paid through the Wage Protection System (WPS) are based on accurate records. Orders and customer data sync with your ERP and CRM, with no double entry.

Verified TrackOlap attendance connected to payroll, ERP and CRM systems

07 · PDPL PRIVACY

Privacy in Line With the PDPL

Location is tracked only during working hours, and role-based access keeps employee data with the people who need it. You decide what is collected and why, in line with the UAE Personal Data Protection Law.

TrackOlap privacy controls limiting employee location data to working hours

08 · LOCAL SUPPORT

Priced and Supported Locally

Plans are priced in UAE dirhams (AED), and our team supports you during UAE business hours (Gulf Standard Time), from onboarding to everyday questions.

TrackOlap team supporting UAE customers during local business hours

See Your Whole Field Team's Day in One View

Book a free demo to see how TrackOlap plans, tracks and verifies field work for your team in every emirate.

Benefits for Every UAE Industry With a Field Team

From modern trade to facility management, TrackOlap adapts to the way your sector works.

TrackOlap field sales management for FMCG teams

FMCG

Run daily retail beats across distributors, kirana stores and modern trade.

  • Distributor Coverage
  • Kirana Store Visits
  • Modern Trade Beats
  • Daily Route Planning
TrackOlap workforce management for banking and financial services

Banking and Financial Services

Plan branch visits, lead sourcing, collections and field verification.

  • Branch Visit Plans
  • Lead Sourcing Routes
  • Collection Beats
  • Field Verification
TrackOlap workforce management for insurance teams

Insurance

Coordinate agent servicing, policy renewals and on-ground claim verification.

  • Agent Service Routes
  • Renewal Visits
  • Claim Verification
  • Territory Coverage
TrackOlap field workforce management for agriculture teams

Agriculture

Reach retailers, dealers and farmers across rural territories, even with limited connectivity.

  • Rural Territory Planning
  • Dealer Coverage
  • Farmer Visits
  • Offline Execution
TrackOlap workforce management for healthcare teams

Healthcare

Coordinate sample-pickup rounds, clinic visits and laboratory coverage.

  • Sample Pickup Routes
  • Clinic Visit Plans
  • Lab Coverage
  • Time-Stamped Visits
TrackOlap workforce management for construction and infrastructure

Construction and Infrastructure

Gain real-time control over site teams, contractors and multi-project operations.

  • Site Attendance
  • Multi-Site Visibility
  • Contractor Tracking
  • Progress Updates
TrackOlap workforce management for staffing and recruitment teams

Staffing and recruitment

Plan client-site visits and on-ground candidate verification.

  • Client-Site Routes
  • Candidate Verification
  • Territory Allocation
  • Visit Reporting
TrackOlap workforce management for education teams

Education

Organise admission, outreach and campus teams with structured visits, tasks and measurable performance.

  • Counsellor Tracking
  • Campus Visits
  • Admission Follow-Ups
  • Performance Reports
TrackOlap workforce management for IT and SaaS teams

IT and SaaS

Coordinate implementation, support and remote teams while improving time visibility and project execution.

  • Project Monitoring
  • Remote Attendance
  • Task Tracking
  • Productivity Reports
TrackOlap workforce management for media teams

Media

Keep reporters, production crews and distributed media teams aligned across projects, shifts and locations.

  • Project Tracking
  • Remote Attendance
  • Task Monitoring
  • Performance Analytics
TrackOlap beat planning for telecom jobs, site visits and service territories

Telecom

Coordinate technicians and service crews while tracking every job, SLA and customer site visit.

  • Job Assignment
  • Technician Tracking
  • SLA Alerts
  • Proof of Service
TrackOlap workforce management for real estate teams

Real Estate

Coordinate property visits, site inspections, broker activity and customer follow-ups across every project.

  • Site Visit Tracking
  • Property Inspections
  • Broker Coordination
  • Customer Follow-Ups
TrackOlap field operations software for microfinance institutions

MFI

Coordinate loan officers and collection agents across rural territories with verified customer visits and repayment activity.

  • Borrower Visit Verification
  • Collection Tracking
  • Rural Route Planning
  • Field Activity Reports
TrackOlap field operations software for NBFC teams

NBFC

Manage field verification, loan servicing and collection operations with an auditable record of every customer interaction.

  • Field KYC Verification
  • Collection Visits
  • Agent Tracking
  • Compliance Reports
TrackOlap sales and workforce management for plywood businesses

Plywood

Manage dealer visits, sales representatives, orders and territory activity across the plywood distribution network.

  • Dealer Visit Tracking
  • Territory Management
  • Order Follow-Ups
  • Sales Reporting
TrackOlap field service management for HVAC teams

HVAC

Coordinate installation, inspection and service teams while tracking every job, site visit and maintenance request.

  • Service Job Assignment
  • Technician Tracking
  • Site Visit Proof
  • Maintenance Reports
TrackOlap beat planning for retail outlets, store visits and sales territories

Retail

Coordinate store visits, audits, merchandising and inventory follow-ups across every outlet and region.

  • Store Audits
  • Outlet Visit Tracking
  • Merchandising Checks
  • Regional Reporting
TrackOlap workforce management for manufacturing businesses

Manufacturing

Coordinate plant, distributor and service teams with structured tasks, visits and operational reporting.

  • Plant Inspections
  • Distributor Visits
  • Service Workflows
  • Operational Reports
TrackOlap field force management for pharmaceutical teams

Pharmaceuticals

Manage medical representatives, doctor visits, sample distribution and territory execution with real-time visibility.

  • Doctor Visit Logging
  • MR Tracking
  • Sample Distribution
  • Territory Reports
TrackOlap sales and service management for automobile teams

Automobile

Manage dealership visits, test drives, service activity and channel execution across sales territories.

  • Dealership Visits
  • Test-Drive Follow-Ups
  • Service Workflows
  • Territory Reporting

Employee Tracking and Data Privacy in the UAE

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), an employee's location is personal data, and the face data used for verification is sensitive personal data. It should be collected for a clear, lawful purpose, with employees told what is collected and why, and kept secure. Companies in the DIFC and ADGM follow their own free zone data protection laws. TrackOlap gives you the controls to meet these expectations.

Working hours only

Location is tracked only during working hours, from check-in to check-out.

Role-based access

Only authorised managers see location data.

Face data consent

Face verification only with employee consent, with face data stored securely.

Export and deletion

Employee data can be exported or deleted on request.

TrackOlap provides controls that support your own data protection obligations. It does not replace legal advice for your situation.

Integrations

Connect TrackOlap With the Tools You Already Use

Connect lead sources, calling, customer communication, HR, payroll, spreadsheets and scheduling in one sales workflow without manual exports.

View All Integrations

One App for Every Visit, in Every Emirate

Plan, verify and grow your field operations across the UAE with TrackOlap. Book a demo to see it working for your team.

Book a Free Demo

See TrackOlap set up around your journey plans, sites and team structure.

See TrackOlap Live

Watch a field day planned, checked in, verified and reported on one screen.

Frequently Asked Questions

Look for face-verified GPS attendance, beat and route planning, digital forms with photo proof, offline use in basements and remote areas, payroll-ready attendance for WPS, AED pricing and privacy controls that support the UAE PDPL. TrackOlap combines these in one mobile app for field teams and one web dashboard for managers.

Beat planning means deciding which customers, outlets or sites each team member visits, and on which days. In the UAE it is widely called a journey plan, especially in FMCG and retail merchandising. TrackOlap builds beat plans by area, assigns them to the team and shows whether every planned visit happened.

Generally, yes, when tracking serves a legitimate business purpose and follows the UAE Personal Data Protection Law. Employers should tell employees what is collected and why, limit tracking to working time and keep the data secure. Companies in the DIFC and ADGM follow their own data protection rules. Take legal advice for your specific situation.

The midday break bans work under direct sun and in open areas from 12:30 pm to 3:00 pm, between 15 June and 15 September each year. With TrackOlap, managers plan outdoor visits, deliveries and jobs around those hours, and time-stamped GPS check-ins give a clear record of when and where each task was done.

Any business with staff working away from the office can use TrackOlap. In the UAE that includes FMCG and distribution, facility management and MEP services, logistics and last-mile delivery, real estate, construction and contracting, pharmaceutical sales, security services, and banking and insurance.

Yes. Team members check in with face verification inside a geo-fence around their site, so attendance is marked only when the right person is in the right place. Managers see every check-in with its time and location, which makes proxy attendance much harder across every site and emirate.

Yes. When the signal drops in basements, underground car parks, warehouses or on remote desert and mountain roads, the app saves check-ins, photos, forms and orders on the phone. Everything syncs automatically once the connection returns.

Team members photograph the odometer at the start and end of each day, so every fuel and mileage claim reflects the real distance driven, including long trips between emirates. Claims and receipt photos are submitted in the app and approved online, so reimbursements move faster and finance keeps a complete record.

Yes. TrackOlap records verified check-in and check-out times for every employee, giving you accurate days and hours worked. The data moves to your HR or payroll software through API access or structured data exports, so salaries paid through the UAE Wage Protection System are based on reliable attendance records.

TrackOlap is priced per user per month in UAE dirhams (AED), with plans based on team size and features. Contact our team for pricing, or book a demo for a quote that fits your field team.

Field staff use the TrackOlap app on Android and iOS smartphones, and managers use the web dashboard in any modern browser.

Yes. TrackOlap connects with your ERP, CRM, accounting and HR systems through API access and structured data exports, so customer, order and attendance data stays in sync with no double entry. Contact our team to confirm the systems you use.

Getting started means loading your users and locations, setting schedules and inviting your team to the app. Timelines depend on team size and setup, and our team will share an onboarding plan during your demo.