How to Provide Software Training For Remote Employees- TrackOlap™
TrackOlap™ Remote work is here to stay. Even now, when the lockdown has been lifted worldwide, people are somehow getting back to normal. The remote work environment will not stay but flourish.
That's because the remote work culture was never related to the pandemic. In fact, 3.4% of the American workforce was working remotely even before the COVID-19. Although, the pandemic is definitely a reason behind the birth of the global remote work environment.
More people have become comfortable with remote work and are willing to work/hire remote employees. But, this doesn't mean that the remote workforce is free from all challenges.
In fact, remote companies are lately struggling with a big problem. They are facing trouble in providing training to their remote workers. All the physical barriers and poor communication channels have made it challenging for them to provide proper training to their employees in remote work setups.
As we all know, training is one of the important aspects of recruitment and retention. Training is essential to keep your employees updated and to improve their skills. Similarly, employees also want to work in organizations where they get opportunities to learn new skills and grow.
According to a LinkedIn report, 94% of employees will stay in their organizations if they invest in learning technology and programs. So, it is simple–to retain your employees in 2022, you need to provide training them with TrackOlap .
But how to do that?
Well, in this guide, we have shared some of the best remote worker training practices after consulting different TrackOlap clients in various industries. This article will provide you with a deep perspective on how to manage remote workers' training in a virtual environment. So let’s get started.
7 Best Practices For Training Remote Employees
Training remote employees is different and more complex than a traditional training system. In remote work culture, you don’t have face-to-face access to your employees. Therefore, it gets difficult to provide training and monitor the performance of individual workers.
But, it is possible to provide remote work training if you follow the proper methods, such as:
1. Get the Right Tools
We are not saying this because we offer India's best productivity monitoring tools. But, it is simply impossible to provide remote employees without adequate tools.
You need to provide a series of tools to your remote workers for training purposes, such as:
● Employee time tracking software to track time spent by individual workers in training and learning new skills
● Productivity monitoring tools to measure the performance in real-time
● Remote team management software for better communication, reporting and performance analysis
Fortunately, you can find comprehensive remote workforce management software at TrackOlap. You don’t have to get multiple communication, time management and other tools to provide effective training to your remote workers. We have arranged all the tools that you require for remote training in one place.
2. Select the Training Module
Once you have acquired the right tools, the next step is to select the best training module for your remote employees. Mainly, companies use two types of training modules–synchronous learning and asynchronous learning.
In synchronous learning, you have to gather your remote workers at one time for the trainer to provide the training. You have to find a perfect time slot when all of your employees are available for training for this method. You can check their timesheets to know the right training time slot. You can also make quick adjustments in your remote worker's timesheet so they all can be available for the training at one time.
On the contrary, asynchronous learning is self-paced learning. In this system, you have to provide self-learning materials to your remote employees that they can access in their free time.
The best thing about asynchronous learning is that you don't have to manage your employees' schedules. Instead, you can simply provide them with self-learning material like articles, YouTube videos, and other documents. And they can go through it whenever they get free time. This will save you from the hassle of organizing a training program in a particular time slot.
In addition, you can use our productivity monitoring tool to make sure that your employees are taking the initiative to go through your learning material. Using the application and website tracker, you can check how many hours your employee has spent on training.
3. Find the Skill Gap
Training is important for your employees' growth. But, what type of training is actually important for your remote workers?
Every person in your team has a different skills and knowledge base in your team. For example, some might be good at communication but lack punctuality. On the other hand, some employees are good at their job, but they are too introverted to hold a conversation with clients.
Therefore, you have to find the skill gap in your team and accordingly create a training module. You can even use remote team management software to analyze the weakness and strengths of your individual remote worker.
This way, you can create personalized training solutions for your employees. This will help to improve your organization’s overall productivity and provide better career opportunities to your employees.
4. Provide Real-time Feedback
Feedback is one of the crucial factors behind the success of your remote training module. When you provide instant feedback to your trainees, they can better understand their performance. In addition, you can make real-time changes in the training structure to help your employees.
For this purpose, we have incorporated a real-time reporting feature in our Get Automatic Employee Time Tracking System. This feature allows you to generate real-time performance reports based on training your employees receive. In addition, all the reports are easily shareable, so you can share reports with concerned employees to encourage self-improvement.
For example, if you found through a performance report that one of your employees is not responding well to document-based learning. In this case, you can provide them with visual-based learning materials and monitor their performance.
5. Track Productivity Regularly
Another important tip to provide effective training to remote workers is to track their productivity regularly. You should keep an eye on individual employees' performance and productivity. This way, you can better understand which one of your employees is taking the initiative to learn. You can also find out employees who are not taking their training seriously.
However, if you constantly call or text message your employees to ask about their progress, it will only waste their time and frustrate them in the end. Therefore, you can use our secret productivity monitoring tool. This tool will work in the background and gather information about your employee's training performance.
This way, you can stay informed about your employees' progress without disturbing them.
6. Set Up a Clear Communication
Communication is the crux of remote workflow. Without two-way communication, you can’t smoothly run remote work operations.
As for remote worker training, communication is extremely important to help employees better evolve in the cooperative environment. You need to establish a communication channel where employees can interact with one another and learn in an informal atmosphere.
Besides this, you should open communication channels between employees and senior management. This will allow employees to share their training program and time schedule problems directly with management.
A transparent and centralized communication flow is essential to avoid team conflicts and misconduct. Therefore, we have embedded a regulated communication dashboard to streamline transparent and responsible conversations in our remote team management software.
7. Recognize Top Performers
If you want more employees to participate in your training program, you should first provide some motivation to them. You can offer some reward or promotion to the employees who perform better in the training program. This will motivate your employees to learn and even excel in the training.
However, you should first set up your goals and share them with your employees. This will help your employees to understand what are your expectations of them. They will also know what they must do to receive a reward attached to the training program.
Time tracking software can help you monitor and analyze each employee's performance during the training process. You can receive real-time performance reports based on actual facts with the software. So, your employees cannot question your judgment when you provide rewards based on the automatically generated reports.
Let's Start Remote Training Now!
There you go, people! You are now all set to train your remote employees and maximize their productivity in no time. All you need is the right remote workforce management tool in your hands, and you are ready to provide constant training to your employees.
We would like to add here that training is a constant process. You cannot stop after providing one training module to your employees. You have to constantly create innovative and interesting training materials based on your employee's real-time performance.
Therefore, we recommend remote companies connect with our team today and learn about India's Best Productivity Monitoring Tools . This will allow you to provide constant training to your remote workers and boost their performance.